FAQ

We are easily reached and respond very quickly to email at americanmedicapparel@gmail.com or by Facebook or Instagram messenger or you may call 816-565-1008 or 816-679-4603 to speak with us directly.

We want you to be 100% satisfied with each and every purchase you make from us so we offer a hassle free 30 day return policy. If you decide to return an unworn, unlaundered item please know we will make the process as painless for you as we possibly can. Just drop us an email at americanmedicapparel@gmail.com or through Facebook or Instagram messenger and we will respond within 1 business day (but normally much, much quicker because we know how valuable your time is) with simple return instructions.

You should receive a shipping notification email with your tracking number once your order has been scanned and accepted by USPS. If you did not receive a notification, log into your account using the "My Account" tab at the bottom of the homepage. Once you are logged in you may navigate through the "my orders" section to see order status and updates.

NOTE: If you checked out anonymously or with the Paypal shortcut and did not create a full account you may not be able to use this function. Please contact us directly.

NO, we DO NOT have access to your entire credit card number and it IS NOT stored on any of our devices. We are only able to see the last four digits of your card number in our system. Your information is stored on an encrypted server according to PCI Data Security Standards and laws.

All of our shirts are athletic fit meaning fitted in the chest, shoulders, and arms. If you do not like your shirts fitted we recommend you size up one for a loose fit.

While our shirts are preshrunk by the manufacturer, they will shrink to a certain extent due to industry standards. To minimize shrinkage, follow care instructions on tag.

Most of our shirts have screen printed tags on the inside; however some earlier prints may have a tear away tag.

It is natural for the ink to fade slightly with repetitive washes. Follow the wash instructions for increased longevity of the product.

Our clothes are not just for the men in our field, but women alike! All of our tees are premium quality, unisex cuts that look great on all.

We currently use USPS as our primary shipping method. As we grow, we may begin to use other carriers as well, but for now USPS is the most cost effective for our customers.

We mainly ship within the continental United States and Canada however, if you are located elsewhere and want to purchase from please do not hesitate to contact us for your options. In May 2018 we shipped to New Zealand.